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Hi
Sorry to hear your circumstances !
Your purchase is from the club and not the Credit Card company, therefore they would have forwarded on your money. Therefore your only way a creidt card will give you a refund / chargeback and that can happen 1 of 2 ways :
1) If your purchase is under 1 month as some credit card compaines give you that period to clarify your happy with your purchase. You can call them and tell them the reasons why and they will refund it under this condition, or
2) If you can prove the product you purchased is defect or not what you paid for, this will you mean filling forms. e.g. u ordered a blue item and u recieved red or it was broken.
The best way forward is the club. They can refund all purchases at anytime, the best option you have is to call them or go in pearson (this option always is the best, as you can turn on your charm). Explain to them your circumstances, explain you dont have the money to pay the credit card bill and ask them to refund it. This option is less expensive to the club and you are willing to cover all fees (around £10) as the credit card company will claim the money back via a holding reserve. There is no rule from a credit card company that says you cant do a refund so if they give u that as an explination it thier internal policies. Please be nice, be firm as in the current climate i would be surprised if they didnt offer it. Dont forget people will always to what they can to help people they like, the only time to turn nasty is at the very last resort.Last edited by Bigears; 26-06-2010, 12:28 PM.One for all.... and all for oneComment
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Cheers for all the advice peeps,its not me facing the balliffs from what im hearing it could be Sarfend so trying to pull out sharpish.Chelmsford City the home of RadioComment
I think the brother is telling you not to worry
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