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  • dsqpr
    Silver Seat
    • Sep 2012
    • 3433

    #1

    In Online Hell

    Got two tickets in my basket, click Reassign to give another client reference number and nothing happens. Click Check Out and it tells me I have ordered more than I am entitled to and must click Reassign. Repeat forever. Been doing this since 10am. How much longer? It's 4:30am over here. The Online site is SH!T.
    'Only a Ranger!' cried Gandalf. 'My dear Frodo, that is just what the Rangers are: the last remnant in the South of the great people, the Men of West London.' - Lord of the Rings, Book II, Chapter I - Many Meetings.
  • dsqpr
    Silver Seat
    • Sep 2012
    • 3433

    #2
    Now it's finally booted me out and tells me the Box Office is busy and I'm waiting in a queue. What f*cking cluster f*ck.
    'Only a Ranger!' cried Gandalf. 'My dear Frodo, that is just what the Rangers are: the last remnant in the South of the great people, the Men of West London.' - Lord of the Rings, Book II, Chapter I - Many Meetings.

    Comment

    • Rangers77
      Platinum Seat
      • Aug 2012
      • 11808

      #3
      Check your basket and remove excess tix. Make sure you've assigned purchases to a member.

      Comment

      • larkspur_hoop
        Bronze Seat
        • Jul 2009
        • 348

        #4
        I've had that problem trying to book tickets in the past.... for a regular away match. In the end I had to log out and start again, it worked eventually, stick with it, you'll get there!

        Comment

        • johnp
          Apprentice
          • Jun 2009
          • 174

          #5
          Had that problem with a second transaction for two tickets after completion of the first purchase (we have 2 season tickets). Gave up in the end and phoned for the other two tickets!

          Comment

          • JustinQPR
            Bronze Seat
            • Mar 2009
            • 365

            #6
            I logged on at about 9:30, went into the queue system about 10 minutes later. Finally got onto the seating plan at about 10:05 and managed to get 6 tickets without a problem.

            Judging from here and Twitter, seems I'm in the lucky minority that didn't get any hassle!

            Comment

            • Burnside
              Bronze Seat
              • Jul 2013
              • 895

              #7
              Used my queue jump, straight in and out no probs.

              Comment

              • ConorM1882
                Bronze Seat
                • Jun 2012
                • 533

                #8
                Exact same thing happened me mate, was in the "queue" for the best part of an hour and it booted me out twice!
                "Imagine a relationship that went wrong but you held on in there for years: that's what it is like supporting a football team. Your loyalty to a team can never die. Ties are stronger than they could ever be with a woman. If she goes and sleeps with your best mate, it's over. If the Rs' boss, Ian Holloway, slept with my best mate, QPR would still be my team. Even if many of the things that you loved about going to matches have gone - terraces, team shirts without sponsors and being able to smoke at grounds - you still stick with your team." - Peter Doherty.

                Comment

                • ConorM1882
                  Bronze Seat
                  • Jun 2012
                  • 533

                  #9
                  I have one ticket now but it was random, could only choose price range, could not choose specific seat.
                  "Imagine a relationship that went wrong but you held on in there for years: that's what it is like supporting a football team. Your loyalty to a team can never die. Ties are stronger than they could ever be with a woman. If she goes and sleeps with your best mate, it's over. If the Rs' boss, Ian Holloway, slept with my best mate, QPR would still be my team. Even if many of the things that you loved about going to matches have gone - terraces, team shirts without sponsors and being able to smoke at grounds - you still stick with your team." - Peter Doherty.

                  Comment

                  • Greg1882
                    Silver Seat
                    • May 2012
                    • 4704

                    #10
                    I'm also having a ****ing nightmare . Can't re assign to other members . The online qpr site is absolute **** . Can't even pick the block . Terrible

                    Comment

                    • dsqpr
                      Silver Seat
                      • Sep 2012
                      • 3433

                      #11
                      I never did get it to work Online. After waiting in the queue for another half hour just to login, I had the same problem - reassign would not work, so I could not buy two tickets. I had to phone to get them and by that time, after trying for two hours, could only get Cat 4. For this type of situation (high demand, just on sale), I will never use the Online site again.
                      'Only a Ranger!' cried Gandalf. 'My dear Frodo, that is just what the Rangers are: the last remnant in the South of the great people, the Men of West London.' - Lord of the Rings, Book II, Chapter I - Many Meetings.

                      Comment

                      • dsqpr
                        Silver Seat
                        • Sep 2012
                        • 3433

                        #12
                        Originally posted by Greg1882
                        I'm also having a ****ing nightmare . Can't re assign to other members . The online qpr site is absolute **** . Can't even pick the block . Terrible
                        Phone them up Greg, demand has died down now and they will answer almost right away.
                        'Only a Ranger!' cried Gandalf. 'My dear Frodo, that is just what the Rangers are: the last remnant in the South of the great people, the Men of West London.' - Lord of the Rings, Book II, Chapter I - Many Meetings.

                        Comment

                        • Greg1882
                          Silver Seat
                          • May 2012
                          • 4704

                          #13
                          Alright just log out then in . In first time phew

                          Comment

                          • dsqpr
                            Silver Seat
                            • Sep 2012
                            • 3433

                            #14
                            I'm wondering if this problem is related to the browser. Was anybody else who had this problem (reassign button not working) using Firefox?
                            'Only a Ranger!' cried Gandalf. 'My dear Frodo, that is just what the Rangers are: the last remnant in the South of the great people, the Men of West London.' - Lord of the Rings, Book II, Chapter I - Many Meetings.

                            Comment

                            • Mattyqpr
                              Silver Seat
                              • Jul 2009
                              • 3576

                              #15
                              Same happened to me, simply just go 'back' order a further two tickets and click add to basket, an alert will come up and should let you reassign the tickets and delete the further two, then checkout ;)

                              Comment

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