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  • Hitman34
    replied
    on second thoughts, its not a good stream, keeps buffering, so here it is http://www.usagoals.me/c/football/27...eHcyfMMwZ7DkGI

    Leave a comment:


  • Stainrod
    replied
    Any links to free streams for tonight’s game ?

    Leave a comment:


  • qprjeff1882
    replied
    Originally posted by Hitman34 View Post


    i dont understand why you continue to pay for a service when there are free streams for most games.
    I'd love to know what sites you're watching on then cos i can never find any

    Leave a comment:


  • cheeseburgers
    replied
    I got an email today saying I'd be getting a £2.50 refund for the Ipswich match as well - if anyone else paid for it and didn't get the email I'd hassle them about that. Says it'll take a few days to process the refund.

    Leave a comment:


  • Fraggy
    replied
    Currently the Plus stream is running flawlessly, lets hope that is still the case at kick off.

    Leave a comment:


  • Hitman34
    replied
    ahhh damn.

    if your service does not work, there are a couple of streams advertised tonight so, at least you have a back up option.

    Leave a comment:


  • qpr
    replied
    I didn’t see a second of the game & the haven’t replied to my email or tweet

    i want a refund

    Leave a comment:


  • Fraggy
    replied
    Originally posted by Hitman34 View Post


    i dont understand why you continue to pay for a service when there are free streams for most games.
    I signed up for the whole season in advance

    Leave a comment:


  • Hitman34
    replied
    Originally posted by Fraggy View Post
    Anyone else getting really frustrated with this service this season?
    Last season wasn't that great either, but I decided to sign up for the whole season this time around, believing they should of ironed out all of last seasons issues.
    I have yet to watch a full game without issue.
    Their tech support are a bunch of pathetic comedians, who have you taking screen shots of your errors throughout the game, but never reply back when you send them the requested screen shots.

    I know they probably get a few emails from users who maybe a bit technically challenged, but I worked in I.T. for many years, so when I tell them the issue is not at my end, I say that with absolute confidence.

    The whole of the first half was down for most yesterday, and when I emailed and asked who I can escalate all the issues I have experienced since this service became available, I got a response saying for this game only, because of issues they are aware of, I could use Safari.
    Desperate to try anything, so I could catch at least a bit of the game, I download and installed Safari, logged in and received the error message, that I cannot use Safari and should download and use the app instead. The app also doesn't work, and the best I could get yesterday, was the last 30 minutes of audio only.
    I have experienced the same issues, in 3 different locations, tried every browser there is and the lack of proper support from this so called premium service is beyond a joke.
    I believe, that they are so focused on preventing UK residents from accessing this service, that they are throttling their own bandwidth, and therefore affecting overseas fans streams.
    As I have now tried to get a straight answer for 2 seasons about what they intend to do to improve this so called premium service, and yet to get a reply that isn't a generic copy n paste; I was considering contacting the club to ask are they happy about the way their overseas fans are being treated.
    I subscribe to other streaming services such as NHL Live, and have zero issues.

    Any others experiencing these type of issues, and if so, did you try to contact their tech support?

    i dont understand why you continue to pay for a service when there are free streams for most games.

    Leave a comment:


  • Shania
    replied
    Originally posted by Shepherds Mush View Post

    Is that right that it is £10 for one game but £45 for a whole season !?
    I think it is £5.

    Leave a comment:


  • knocker
    replied
    Originally posted by Shepherds Mush View Post

    Is that right that it is £10 for one game but £45 for a whole season !?
    No

    Leave a comment:


  • Shepherds Mush
    replied
    Originally posted by qprjeff1882 View Post
    I'd like to know why the midweek games are £5 for abroad users but £10 for UK users. Why do we have to pay more for the same service?
    Is that right that it is £10 for one game but £45 for a whole season !?

    Leave a comment:


  • Fraggy
    replied
    Just received another email stating another £2.50 credit will be going back to my credit card due to the issues with the Ipswich game.
    As nice as getting half your money back for seeing 20ish minutes of blurs running around the pitch, I would rather their tech team actually offered tech support rather than generic copy n paste responses.

    Leave a comment:


  • 1QPRDK
    replied
    Originally posted by Fraggy View Post
    I received the email and the 2.50 refund, but my issue has always been the same.
    Poor service or no service, garbled audio etc, and when I contact support, they always ask for screenshots, and never reply back when I submit them.
    Home location I have a 150mbp/50mbp, have used every browser there is, Win 7, Win 10 and either tried an old version of Vista I had on a partition. Android tablet and iPad and Android phone, makes no difference.
    When I try to watch at work, we have a full T1 connection and the stream still keeps dropping.
    The only seamless interaction I have had with Plus, is when they took my payment
    Yes, that´s my experience as well. They had no problems accepting my payment.

    Leave a comment:


  • Fraggy
    replied
    I received the email and the 2.50 refund, but my issue has always been the same.
    Poor service or no service, garbled audio etc, and when I contact support, they always ask for screenshots, and never reply back when I submit them.
    Home location I have a 150mbp/50mbp, have used every browser there is, Win 7, Win 10 and either tried an old version of Vista I had on a partition. Android tablet and iPad and Android phone, makes no difference.
    When I try to watch at work, we have a full T1 connection and the stream still keeps dropping.
    The only seamless interaction I have had with Plus, is when they took my payment

    Leave a comment:

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